FAQ

Click below to explore our Frequently Asked Questions list:

• How much will my job cost?

  The cost of your job depends on various factors, including production requirements, volume, and packaging. Please contact us to discuss your specific needs, and we will provide you with a customised quote.

• Do you supply packaging and ingredients?

  No — packaging and ingredients need to be supplied by you. However we can point you in the right direction for sourcing if needed.

• Do you have an allergen plan?

  Yes. We operate four dedicated production rooms, each with designated colour-coded tools and implements, validated cleaning protocols, and regular lab testing. Our allergen-free room is free from gluten, tree nuts, and peanuts. Our nut room is free from gluten. Our cereal room is free from peanuts. Our liquids room is free from gluten and peanuts. Staff are trained specifically on allergen handling and we can carry out allergen testing for specific requirements on request.

• Are you BioGro Certified?

  Yes. We hold BioGro certification no. 4483. This means products manufactured with us can carry a credible organic claim backed by NZ’s leading organic certifier. To carry certification through to your finished product you will need to talk to your certifier.

• Can you help with laboratory analysis and creation of Nutritional Information Panel (NIP)?

  Absolutely! We have a strong partnership with a laboratory and can assist you with laboratory analysis and the creation of Nutritional Information Panels (NIP) to meet regulatory requirements and provide accurate nutritional information for your products.

• Do you handle dairy or meat products?

  No. We do not handle dairy or meat products. We specialise in the manufacturing of plant-based natural foods — including nuts, seeds, cereals, dry mixes, and liquid products — with organic options available across all categories.

• What certifications do you hold?

  We have an NP3 food safety program in place, along with HACCP certification. Additionally, we are Biogro certified (no. 4483). We can also work with customers to gain Kosher, Trade Aid, and Eco Social or other certifications, as needed.

• Can you accommodate specific allergen and food safety requirements?

  Yes, we have the capability and expertise to meet a range of allergen and food safety requirements. We can customise our processes and conduct lab testing as necessary to ensure compliance and product safety.

• Do you offer sample testing?

  Yes, we can conduct sample testing to assess the feasibility of your product and determine if we can meet your specific requirements. Contact us to discuss the details and arrange for sample testing.

• How can I contact Thomson's Foods?

  You can reach us by phone at 09-8351223 or via email at ben@thomsonsfoods.co.nz and liese@thomsonsfoods.co.nz. We are happy to discuss your project in detail and answer any additional questions you may have.